Freelance Telecom Support Technicians from Abdulmoid01's blog

Freelance Telecom Support Technicians


Telecommunication Support Technicians provide users with systems support for radio, fiber, microwave, and other telecommunication equipment daily. They are the primary contacts for all types of queries.

Their responsibilities include troubleshooting, maintenance, installation, and overall supervision of data and telecom equipment. This includes support of telephony hardware and applications, such as analog, ISDN, and SIP, fax, security, modems, video conferencing units, and VoIP, among others. Moreover, they plan and implement all telecommunication network movement, additions, and overall changes.

Job Description:

Telecom Support Technicians keep track of all requests and to ensure that they meet customers’ telecommunication requirements. They maintain and upgrade existing equipment, connect installed telecommunication equipment to networks, and test equipment and systems to identify and resolve problems.

They also install various telecommunication related equipment, including switches, routers, and hubs. They understand the needs and requirements of the users to set up technology to assist their workplace productivity, as well as assisting the enterprise IT team in choosing and deploying new technology for the telecom infrastructure. As they have a say in an organization’s overall telecommunication needs, they must mediate between the telephone service providers and equipment vendors.

Their role also includes researching and how an organization’s telecommunication systems can be improved upon and in coming up with recommendations to cut down operating costs. They need to devise and assist in the carrier service and equipment’s development of standards. Finally, they must maintain documentation for system testing and resolution of problems.

Besides, Telecom Support Technicians must be willing to work flexible hours and travel to client locations. It will help if they keep themselves abreast of all relevant and emerging technologies.

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Freelance Telecom Support Technicians

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By Abdulmoid01
Added Oct 1

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